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Tapnet

One platform to
run your
entire
logistics operation.

From dispatch and deliveries to drivers, documents, automation and finance. Tapnet connects your entire operation in one configurable system.

Try the demo

The Tapnet Today screen with sample data: two jobs need attention and two are on the road, with a list of what to do first.
  • Prices on the pageIn rands, before you talk to anyone
  • Month-to-month30 days’ notice, no lock-in
  • Set up around youYour integrations, your automations
  • A team you can reachWork directly with the people who build it

One delivery, from booking to paperwork.

That’s what Tapnet does. Every step lands on the same record, so you can go paperless and nobody has to phone around to find out what happened.

  1. Booked

    The job gets a waybill and a tracking number.

  2. Dispatched

    You send it out on your own vehicle or with a subcontractor.

  3. On the road

    Your team or driver updates the status. Each change stays on the job.

  4. Delivered

    The signed POD goes on the waybill, so it stays with the job.

  5. Customer told

    They get an email and a tracking page, so they don’t need to call you.

  6. Ready for finance

    POD, waybill and delivery report are ready to bill from. Invoicing is by arrangement.

Stop running logistics on WhatsApp.

“Where’s my delivery?”
Your customer has a tracking link. Nobody phones the driver.
“Who’s got the POD?”
It’s on the waybill. Search for it.
“Who had the bakkie?”
The handover is on record, with the checks done at the time.
“Why hasn’t it gone out?”
Today shows what’s late before your customer does.

Proof of delivery, in your driver’s pocket.

Photo, signature, done. Our Android Driver App shows drivers their assigned jobs, and we roll it out with your team. Not yet on Google Play or the App Store.

  • Photos checked on the spotBlurry or dark photos are flagged before the driver leaves.
  • Signed on the screenThe receiver signs with a finger, right there on the phone.
  • Works with no signalThe POD saves on the phone and syncs by itself when signal returns.
  • Clear handover to the officeEach POD is time-stamped, with location when available and permitted, and lands on the waybill for dispatch and finance.
See the Driver App in 15 minutes
14:32Proof of deliverySample Hardware SuppliesSigned by the receiverDeliveredSaved. Syncs when back online.Photo checkedSharp and clearNo signal?Saved on the phone
Illustration of the Driver App.

What changes for you.

See the whole operation without phoning anyone.

  • What needs attention, what’s on the road and what’s done, on one screen
  • Reports by customer, vehicle, driver or branch, ready to export
  • Who changed what, and when, on every job
The Tapnet Today screen with sample data: two jobs need attention and two are on the road, with urgent jobs listed first.Your day in one lineDelivered, but no POD yetMost urgent first

One platform for the whole operation.

For couriers and freight, transport and distribution, FMCG and retail distribution, warehousing, in-house fleets and subcontracted transport. You tell Tapnet what you run, and your workspace puts the right tools first.

The real Tapnet Dispatch screen with sample data: waybills waiting to go out and on the road.
Dispatch
A real Tapnet delivery record with sample data: progress from booked to delivered, route, goods and who is delivering it.
Delivery record
The real Tapnet delivery report with sample data: jobs booked, delivered and outstanding, ready to export.
Delivery report

Dispatch and deliveries

  • Waybills from booking to completion
  • Drivers, vehicles or subcontractors allocated
  • Priority and exception handling
  • Bulk imports, several depots and regions

Driver App and POD

  • Assigned jobs on an Android app
  • Signatures, photos and delivery notes
  • Offline capture, synced later
  • Digital vehicle inspections

Workflow automation

  • Customers told when jobs are booked, dispatched or delivered
  • Follow-ups when a POD is missing
  • Conditional and scheduled workflows
  • Configured without writing code

Fleet

  • Vehicle records and driver assignments
  • Inspections, service and maintenance records
  • Outstanding issues and alerts
  • Cartrack telematics, by arrangement

Finance and documents

  • Delivery records ready for invoicing
  • Missing documents flagged
  • Rates, customer pricing and subcontractor settlements
  • Exports to accounting or ERP

Reporting

  • Completed, outstanding, delayed and failed
  • POD completion and missing paperwork
  • By customer, vehicle, driver or branch
  • Exports and audit trails

Built around your operation. Not the other way around.

Every business dispatches, documents and communicates differently. We start with how yours works, then set Tapnet up around it.

  1. Understand

    We learn how your operation runs and where the bottlenecks are.

  2. Configure

    We set up Tapnet’s tools, workflows, users and permissions around your business.

  3. Connect

    We look at where Tapnet can connect to your existing software and move information automatically. Custom integrations are scoped and agreed separately.

  4. Improve

    We help you refine your processes and adopt more of Tapnet as you need it, within your agreed service.

Two ways to work with Tapnet. One platform.

Standard platform

For operators who want to start quickly, without an implementation project.

  • Transparent, published pricing
  • Rapid, guided onboarding
  • A 15-minute intro to get started
See packages

Enterprise platform

For national and multi-branch operations with their own systems and processes.

  • Multi-branch deployments
  • Custom integrations, scoped and quoted
  • Implementation planning and phased rollout
  • Support for your security review
  • Support terms agreed in writing
Discuss an enterprise deployment

Both use the same core platform. Custom workflows and integrations are scoped, quoted and agreed before any work starts, and are not part of a standard subscription. How we work, in detail

Don’t take our word for it. Run a delivery.

This is the real Tapnet with sample data. Follow one job through.

The Today screen with a late collection at the top of the list.

Today shows what needs you first. This collection is late, so press Dispatch.

Statuses are updated by your team or driver. Add our Cartrack integration, by arrangement, to track your trucks and cars. PODs come from the Android Driver App or can be uploaded to the waybill.

Paperwork shouldn’t decide when you get paid.

When the POD is on the record the day of delivery, finance stops waiting for paper. On a tailored set-up, a signed POD can start the invoice and send it to your accounting system.

60 → 14 daysModelled invoice cycle on a tailored set-up, not a customer result

Where the margin goesModelled monthly and annual cost of five manual workflows
WorkflowMonthlyAnnual
Delivery to invoiceManual capture and delaysR18,000R216,000
Lost or missing PODsPaper, no visibilityR12,000R144,000
Driver status updatesCalls and WhatsApp messagesR8,000R96,000
End-of-month adminDouble handlingR22,000R264,000
Compliance paperworkScattered across drivesR6,000R72,000
TotalR66,000R792,000

Illustrative figures modelled from South African logistics cost benchmarks, not a customer result. Your diagnostic works out your own.

Built to carry a serious operation.

Security, recovery and support are written down in our published policies, not just promised on a call.

Security

  • Each company’s data kept separate
  • Role-based permissions, enforced on the server
  • Encrypted in transit and at rest
  • Integration credentials stored encrypted
  • Audit and activity history

Reliability

  • Monitoring and error tracking
  • Automated database backups with point-in-time recovery
  • Instant rollback to a previous release
  • Incident and POPIA breach response plans
  • Support Mon–Fri, 09:00–17:00 SAST

Scale

  • Several depots, branches and regions
  • Bulk imports and batch processing
  • Hosting that scales with demand
  • Reporting across branches

Integration

  • Authenticated APIs and signed webhooks
  • CSV import and export
  • ERP, accounting, TMS and WMS, by arrangement
  • Telematics such as Cartrack, by arrangement
  • Each connection scoped and tested with you

See your price before you talk to anyone.

12
How many processes do you want automated?

Starter

R7,400 a month

R5,000 + 12 drivers at R200

Once-off set-up
R15,000
Terms
Month-to-month
Book a 15-minute intro

All prices exclude VAT. Paid third-party usage such as SMS may be metered. Any package can run deliveries, vehicles or both. See all packages Planning a multi-branch deployment? Enterprise is quoted after scoping

Talk to the person who built it.

No call centre and no sales script. We get to know your operation and work with you directly on the integrations and automations you need. If Tapnet isn’t right for you, you’ll hear that on the call.

079 174 8357

Wynand de Beer, founder. Tapnet Solutions (Pty) Ltd, Reg. 2023/135522/07. Support Mon to Fri, 09:00 to 17:00 SAST. POPIA policies and a named Information Officer. Read our policies

We already have a TMS or ERP. Is Tapnet for us?

It can be. You don’t have to replace systems that work. We look at what you run and where work still falls between systems, then scope any connections with you before you commit.

Can Tapnet run several depots or branches?

Yes. Tapnet supports multi-depot, multi-branch and multi-region operations, with reporting across them where you need it.

Is Tapnet only for couriers?

No. Some businesses run deliveries on it, some run vehicles and drivers, and some need both. When you set up, you tell it what you do and it puts those tools first.

Does it show live vehicle tracking?

Yes, with our Cartrack integration, set up by arrangement. It tracks your trucks and cars, so location depends on using it. Without it, statuses are updated by your team or driver, and customers follow them on a tracking page.

Is there a POD app for drivers?

Yes. Our Android Driver App shows drivers their assigned jobs and captures signatures, photos and delivery notes, even with no signal, then syncs. We roll it out to your drivers as part of your set-up; it is not yet on Google Play or the App Store. Signed PODs can also be uploaded to the waybill.

Does Tapnet do my invoicing?

Invoicing is available on a tailored set-up, and we confirm it with you first. Standard packages keep the PODs, documents and reports your finance team needs.

Do we have to move off Sage or Xero?

No. Your accountant keeps working where they work today. Connecting Sage or Xero is set up by arrangement and tested on your accounts.

Does Tapnet handle customs?

Tapnet keeps cross-border paperwork with each delivery. It doesn’t prepare, submit or clear customs declarations.

Are we locked into a contract?

No. Every package is month-to-month with 30 days’ notice.

What does the set-up fee cover?

Mapping how your work moves, configuring your workspace and workflows, testing, training and documentation. The monthly fee covers hosting, monitoring, maintenance and support.

Pick a time. Bring your questions.

15 minutes, free, no obligation. You’ll see the part of Tapnet that matters to you, and get a straight answer on whether it fits.

Book a 15-minute intro

Planning a larger deployment? Discuss an enterprise deployment