Question 1

What is business process automation?

Accepted Answer

Business process automation (BPA) uses technology to automate repetitive business tasks and workflows. Tapnet specializes in building custom BPA solutions for South African SMBs, typically saving businesses 15+ hours per week.

Question 2

How much does workflow automation cost in South Africa?

Accepted Answer

Tapnet's Single Workflow starts at R15,000 setup + R5,000/month. Bundles from R35,000. Operations Suites from R75,000. Custom platforms from R150,000+.

Question 3

How quickly can business process automation be deployed?

Accepted Answer

Single Workflows in 7-14 days. Bundles take 3-4 weeks. Operations Suites 6-8 weeks. Custom platforms 12-20 weeks.

Question 4

Do I need technical knowledge?

Accepted Answer

No. Tapnet builds simple interfaces your team can use from day one. We handle setup, integration, and maintenance.

Question 5

Can you automate logistics operations in South Africa?

Accepted Answer

Yes. We automate POD workflows, dispatch, stock management, driver communication, invoice processing, and warehouse operations. Most logistics automations live within 2-4 weeks.

Question 6

Where is Tapnet based?

Accepted Answer

Tapnet is based in Gauteng, South Africa. We serve businesses across all of South Africa remotely.

Question 7

What does a business process automation dashboard show?

Accepted Answer

Tapnet builds custom dashboards showing real-time workflow status, task completion rates, time saved, error rates, and live activity feeds. Every KPI your business tracks is visible in one view.

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