Automate one workflow
in 7 days
Stop losing leads, wasting admin time, and missing follow-ups. Tapnet builds workflow automation for South African SMBs—fast, stable, and affordable.
From R15,000 setup + R5,000/month. No long contracts.
Growth spreads work
across disconnected tools.
As teams grow, processes spread across WhatsApp, CRM tools, spreadsheets, and email. Without integration, manual work compounds into real operational cost.
The result: slower response times, missed opportunities, rising admin load, and pressure to hire more staff just to keep up.
We start by automating one high-impact workflow in 7–14 days
Then expand as your needs grow—building a complete operations layer around your business
Stop doing manually
what software can handle
We start small: one workflow that actually matters. Then we expand into a full operations layer as you see the value.
Who this helps: Sales and operations teams in real estate, dealerships, security, installation, logistics, and B2B services.
Don't see your workflow? Let's discuss itLead capture automation
Leads from your website flow instantly into your CRM, trigger WhatsApp confirmations, and notify your sales team—so no lead falls through the cracks.
Appointment scheduling & reminders
Clients book online, receive instant confirmations, get reminded 24 hours before—dramatically reducing no-shows and freeing your team from manual follow-up.
Job dispatch & completion tracking
New jobs automatically assigned to field teams with all details, proof-of-completion photos flow back to the system, clients notified—no missed jobs, no manual updates.
Intake forms to internal systems
Client submits a form, data flows into your ERP or CRM, your team gets notified, follow-up tasks created—eliminating hours of manual data entry per week.
Field reporting dashboards
Field staff submit reports via mobile, data appears in real-time on management dashboards, alerts triggered automatically when action is needed.
Document generation & distribution
Contracts, quotes, and invoices auto-generated from your data, sent to clients instantly, and filed in your system—no manual document creation.
Why Tapnet delivers
fast & affordable
Tapnet Core is our proprietary automation backend—like n8n or Zapier, but purpose-built for South African SMBs and hosted securely on our infrastructure.
Why this matters: Zapier and similar tools work well for simple workflows, but they get brittle at scale. Custom dev is powerful but slow and expensive. Tapnet Core is our middle path—a managed automation engine we control, designed for real-world SMB operations.
Instead of coding everything from scratch, we configure your workflows on Tapnet Core and build you a simple frontend to manage it. This means faster deployment, lower costs, and battle-tested reliability from day one.
Service model: You get customized workflows, a management interface, and ongoing support. Tapnet retains platform ownership and source code. This keeps costs low and ensures we can iterate quickly based on your feedback.
Start small, expand as you grow.
No long-term contracts.
Designed for SMBs running on CRM, WhatsApp, and spreadsheets. Most customers start with an Automation Sprint to prove ROI on one workflow, then expand from there.
Service model: Cancel with 30 days notice. You own your data. Platform operated by Tapnet.
Automation Sprint
One workflow. Fast ROI. Low risk.
Operations Suite
3–5 connected workflows
Full Platform Build
End-to-end operations system
Compared to alternatives
Tapnet builds, hosts, and maintains your automation workflows on our platform. You get a custom interface for your team, plus ongoing support, changes, and monitoring included in your monthly fee.
What you get: Automations, custom UI, platform access, hosting, monitoring, ongoing changes.
What you own: Your data (export anytime). Your business processes and documentation.
What Tapnet retains: Platform and source code. This keeps costs low and lets us improve the service continuously.
No lock-in: Cancel anytime with 30 days' notice. No long-term contracts. We'll help you export all your data.
From diagnostic to live.
In 7–14 days.
Simple 4-stage process for Automation Sprint packages
Diagnostic call
We map your current workflow, identify bottlenecks, and scope one high-impact automation
Proposal & setup
Fixed-price proposal with timeline. Once approved, we configure Tapnet Core for your workflow
Build & test
We build your workflow, create your interface, and test thoroughly with sample data
Go-live & optimize
Deploy to production, train your team, monitor closely, and refine based on real usage
Operational competence
and technical depth
We bring enterprise-grade thinking to SMBs, without the layers of bureaucracy and cost that usually come with large consulting firms
Operational experience applied to SMBs
We've managed operations teams in enterprise environments and understand P&L constraints, compliance requirements, and business risk—now we apply that experience to SMB-sized teams without the overhead.
Technical and business fluency
Senior engineers who communicate effectively with both technical teams and business leaders. We optimize for measurable business outcomes, not just technical sophistication. We talk ROI, not just features.
Systematic execution
Established patterns, comprehensive testing from day one, and clear decision frameworks. Speed comes from methodology, not shortcuts. We ship reliably because we've done this many times before.
Long-term alignment
We provide candid recommendations even when they reduce our engagement scope. If a simple spreadsheet solves your problem better than automation, we'll tell you. No vendor lock-in, transparent pricing, honest assessments.
Technical execution meets operational understanding
Most firms offer either strong technical capability with limited business context, or business acumen without technical depth. We deliver both—understanding your P&L, talking business outcomes, and keeping things lean and practical for smaller organizations.
Enterprise security.
SMB pricing.
We build to the same standards as large enterprises—without the cost overhead
- Encrypted in transit and at rest
- Regular automated backups
- You own your data, export anytime
- 24/7 platform monitoring
- Automated health checks & alerts
- Error queuing & recovery systems
Built for businesses operating in South Africa. We design our systems with POPIA in mind, maintaining enterprise-grade security standards without enterprise-grade invoices. Your data stays secure, compliant, and always accessible to you.
Book a free automation
diagnostic (30 minutes)
We map one manual workflow, identify automation opportunities, estimate time saved and ROI potential, then give you a clear timeline and price.
Goal: your first Sprint pays for itself within 30 days.
What happens on the call
Honest assessment: If automation doesn't make financial sense for your business, we'll tell you—no pressure to move forward. We'd rather you spend money where it actually helps.
Common for: Real estate agencies, vehicle dealerships, security & installation companies, logistics & delivery services, B2B service providers.
Not ready to talk yet?
See 6 workflows that pay for themselves in 30 days